The helpline is 08000 858945 and is available
Monday to Friday 9am-5pm. Calls will be charged at the
normal network rates.
The helpline can offer up to 20 minutes of free
advice. In order to maximise the call, make sure that before
you contact us you have your UFU membership number and
a concise summary of the issues you want to discuss.
You can also e-mail your enquiries to firstname.lastname@example.org,
with a reply being provided via e-mail or over the phone.
Make sure you quote your UFU membership number and your
telephone number in your e-mail.
Some issues may be too complex or specialised
for an adviser to deal with without first carrying out some research. If this
is the case your call will be returned.
All the advice provided free from this service
will be verbal. Written advice can attract an additional